Reviews

If I could give more than five stars, I would. Jim, the estimator was fantastic. I had a unique situation because my previous air conditioning unit had to be removed due to an improper installation. From the very beginning, Jim was extremely professional, answered all my questions, returned phone calls promptly and made me feel completely at ease. I was very nervous about having installation issues again, but Jim reassured me that the Installation team would make sure everything was working perfectly before they left. The Installation crew, Joe and Dan were equally outstanding. They arrived on time, walked me through every step of the installation and explained exactly what they were doing throughout the process. Their professionalism and attention to detail immediately put me at ease. Once the installation was complete, they patiently allowed me to test the system several times to make sure I was comfortable with everything before leaving. They took the time to answer any remaining questions I had. My new air conditioner works perfectly and is incredibly quiet. Because of the exceptional service provided by Jim, Joe and Dan, you have gained a loyal local customer. I will definitely be scheduling a furnace tune-up soon. Thank you for a job well done!

Justin was fantastic to work with. He was extremely knowledgeable and efficient.

Our basement flooded, and RJ Heating and Cooling quickly got our water heater back online and repaired our furnace. They kept us updated throughout the process, and everything is working great!

Justin was timely in coming, gave information when I asked questions and efficiently made sure my furnace was ready for the cold season ahead. Thank you, Justin.

Justin was professional, knowledgeable, and did a great job getting our AC system back up and running. We really appreciate his quick and efficient service. Highly recommend

Technician Justin answered the many questions we had during our service call. RJ has always provided excellent service

Justin was very thorough and diligent with the work on our unit - Would highly recommend them to anyone!

Justin came and he figured out what was wrong immediately he had a great personality same goes for Joe both did different jobs at different locations

Justin was a wonderful tech, operating quickly and friendly, answering questions and giving me fair pricing. Excellent and professional in all capacities, highly recommend for all your HVAC needs. Jan was also highly professional and open about the expectant pricing. She answered my questions and did not make any run-around comments. Will be recommending this company to any in NE Ohio who need a tune up or installation. Repaired and recharged the unit at a nice flat rate which was transparent and up-front. There was no misleading or misinformation, they stuck to their word and pricing.

Justin is excellent and always does a great job. A++. I appreciate the good service I receive from RJ.

Justin was prompt in arriving and quickly diagnosed the problem with my air conditioner! He was not in the business of selling me a new HVAC system but just wanted to get me back on me feet and on the road again. The unit was installed by RJ Heating and Cooling in 2003 and when it needs to be replaced (hopefully not this year) I will be calling them!

Justin came out and explained every issue to me which helped me understand what was going on and what should be going on. Justin was very knowledgeable and helpful. Thank you so much!!!!

Justin L just came by and was very knowledgeable. He explained all of his diagnostic work in detail, and even recommended to us when we would need servicing. We ended up denying a cleaning, and he was on his way after we paid the diagnostic fee. Very professional, courteous, and all around I feel like I’m on top of our A/C unit now. Thank you, Justin!

Justin Harper ong RJ heating and cooling the best in the buisiness the techs are phenomenal they are honest and very professional

Justin was great and was able to get to the root of the issue quickly!

Quick turn around time from calling to scheduling appt. Justin was prompt, very thorough in explaining the issue and honest about options for resolution, including price estimate. He was great about keeping me updated throughout the repair process. I am very appreciative of the service provided and will certainly call again with any other heating or cooling issues.

Had an emergency leak in our furnace/AC unit late at night and the emergency help line got us a technician very quickly. Justin H was our technician, he did an amazing job, was informative, and quick to find the problem and get it fixed so we didn't have to go without our AC in the summer heat.

Justin L was the service rep who walked me through the AC problems I was having. He was on time, friendly, professional, and very knowledgeable. He explained everything in detail using language we could understand. He's Grade A+ and we were glad to work with him!

Justin L. gave us a totally pro A/C system maintenance, but also gave us a crash course on humidity, A/C fan unit hose-cleaning, and how to change the main filter. RJ Heating & Cooling took the stress out of our home maintenance this spring!

I called RJ heating and Cooling because I had a Groupon coupon and when I called to make an appointment the lady was so nice and had someone come out the next day. Time I was given was 12pm-2pm. Justin L came at 11:50am and was very friendly and fixed our issue. I definitely recommend them

Justin came out to fine tune our AC. He was cheerful, courteous, and professional. The system was working OK and now works great!

Justin came today to diagnose my issue. He fixed it within an hour and my house is cooling down as we speak!

Technician Justin was very credible 💯

Justin L was the service rep for our spring service maintenance today. Justin was on time, friendly, professional, and thorough. He explained everything so we understood. He is a 5 Star associate that you should be very proud to be a part of your team of professionals. Thank you.